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Blocked
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Times in the appointment matrix when physicians are not available to see pt
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terms list
Blocked
Times in the appointment matrix when physicians are not available to see pt
Clustering
Scheduling similar types of Pt or examinations on the same day or part of the day
Double booking
Scheduling two Pts for the same appointment time
Established pt
A Pt who has been receiving services from the same medical practice on a regular basis
Fixed appointment scheduling
An appointment scheduling method in which each pt is given a different, specific appointment time. Also called stream scheduling, time-specified scheduling, or single booking.
Hospice
Palliative service provided for pt's whose life expectancy is less than 6 months. Services may be provided int he pt's home, nursing home, or special hospice facility.
Matrix
A rectangular or linear arrangement of numbers or information
Modified wave scheduling
An appointment system that has some fixed appointments and some appointment times during which pt's are seen in order of arrival.
New patient
For billing purposes, a pt who has not received services during the previous 3 years from any physician in a medical practice
No-show
A pt who does not keep a scheduled appointment
Preadmission testing (PAT)
A series of diagnostic test done before surgery to establish the pt's health status and identify any potential problems that may occur during surgery.
preauthorisation
Permission from a pt's insurance company for a test, procedure, or surgery. Usually the insurance company issues a pre authorization number, which must be communicated to the laboratory or hospital that will be billed fro the test or procedure
referral
Recommendation that a pt receive additional medical services. For pts with managed care insurance, a referral must be accompanied by a written form that specifies the nature of the service and the number of visits that have been authorized.
Single booking
An appointment scheduling method in which each pt is given a different, specific appointment time. Also called stream scheduling or fixed appointment scheduling
Stream scheduling
An appointment scheduling method in which each pt is given a different. specific appointment time. Also called fixed appointment scheduling, time-specified scheduling, or single booking.
Time-specified scheduling
An appointment scheduling method in which each pt is given a different, specific appointment time. Also called stream scheduling, fixed appointment scheduling, or single booking.
Triage
The process of separation pts by the urgency of their need for care.
Wave scheduling
A method of scheduling appointments in which several pts are given the same appointment time and seen in the order in which they arrive.

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